Get in Touch with the Phancer Team
We're Here to Help
At Phancer, we value open communication with our users and are always eager to hear your feedback, answer your questions, or help you get the best results from AI photo enhancement. This guide outlines the best ways to reach our team.
Contact Methods
Email Support
For general questions, technical support, or feedback, email is the most reliable way to reach us. Our support team typically responds within 24 hours on business days.
Business Inquiry
For partnership opportunities, enterprise plans, or media inquiries, please email us with the subject line 'Business Inquiry' at [email protected].
Feedback and Feature Request
We're constantly improving Phancer based on user feedback. If you have suggestions for new features or improvements, we'd love to hear from you. Send your ideas to [email protected] with the subject 'Feature Request'.
Bug Reports
If you encounter any issues while using Phancer, please let us know so we can fix them promptly. When reporting a bug, please include:
- A clear description of the issue
- Steps to reproduce the problem
- Screenshots (if applicable)
- Your device and browser information
Response Time
We strive to respond to all inquiries within 24 hours during business days. Complex technical issues may require additional time for investigation.
Office Hours
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (UTC+8).
Join Our Community
Connect with other Phancer users to share tips, showcase restored photos, and get inspired. Our growing community is a great place to learn new techniques and get quick answers.
We Look Forward to Hearing from You
Your feedback and questions help us make Phancer better. Don't hesitate to reach out—we're here to help you get the best results from AI photo enhancement.